1. Introduction

Philadelphia Solar respects the privacy of visitors, customers, partners and individuals who communicate with us through our website. This Privacy Policy describes the types of information we may collect, how that information may be used and the measures we take to protect it.

2. Information We May Collect

We may collect information that you voluntarily provide, including:

• Name and job title.
• Company or organization name.
• Email address and telephone number.
• Country or market.
• Project, product or technical enquiry information.
• Messages submitted through website forms.
• Information provided when requesting quotations, partnerships, technical support or warranty assistance.

We may also automatically collect limited technical information such as browser type, device type, IP address, referring page, pages visited and general website interaction data.

3. How We Use Information

Information collected through the website may be used to:

• Respond to enquiries and requests.
• Provide product, project and technical information.
• Prepare commercial proposals or quotations.
• Route enquiries to the appropriate Philadelphia Solar department.
• Manage customer, distributor and business-partner communications.
• Provide technical, quality or warranty support.
• Improve our website, products and digital services.
• Protect the security and integrity of our systems.
• Comply with applicable legal and regulatory requirements.

4. Cookies and Analytics

Our website may use cookies and similar technologies to support functionality, understand website performance and improve the visitor experience.

Analytics technologies may collect aggregated information about how visitors interact with the website. Where required, visitors may be provided with options to manage cookie preferences through their browser or an applicable cookie-consent interface.

5. Sharing of Information

Philadelphia Solar does not sell personal information.

Information may be shared where reasonably necessary with:

• Authorized Philadelphia Solar employees and departments.
• Service providers supporting website hosting, email, analytics, CRM or technical infrastructure.
• Professional advisers where required.
• Authorities or regulatory bodies where disclosure is legally required.

Service providers are expected to handle information only for legitimate business purposes and subject to appropriate confidentiality and security requirements.

6. International Data Processing

Philadelphia Solar operates internationally. Information submitted through our website may therefore be processed or accessed in countries other than the visitor's country of residence where required for legitimate business operations, customer support or technical services.

7. Data Security

We take reasonable administrative, organizational and technical measures designed to protect information against unauthorized access, misuse, alteration, disclosure or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including business, contractual, technical, legal and regulatory requirements.

9. Your Rights

Depending on applicable law and jurisdiction, individuals may have rights relating to their personal information, including requesting access, correction or deletion of certain information.

Requests may be submitted using the contact information below.

10. Third-Party Links

Our website may contain links to external websites, platforms or social networks. Philadelphia Solar is not responsible for the privacy practices or content of third-party websites.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technologies or applicable requirements.

The latest version will be published on this page together with the updated revision date.

12. Contact Us

For questions regarding this Privacy Policy or the handling of information submitted through our website, please contact: