Privacy Policy
Last updated: October 2025
At Philadelphia Solar, we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy describes how we collect, use, and protect the data you provide when you visit our website:
🌐 https://www.philadelphia-solar.com
Who We Are
Philadelphia Solar is a leading manufacturer of photovoltaic (PV) modules and solar mounting structures, established in 2007 and headquartered in Amman, Jordan.
Our website serves as a platform to share information about our products, projects, and company updates.
Company Name: Philadelphia Solar Co. Ltd.
Registered Address: Al-Qastal Industrial Area, Amman, Jordan
Email: info@philadelphia-solar.com
Website: www.philadelphia-solar.com
What Personal Data We Collect and Why
We collect limited personal information from visitors and clients to improve communication and website experience.
This includes:
- Personal data: Name, email address, company name, and phone number (through contact forms or newsletter sign-ups).
- Technical data: IP address, browser type, device information, and pages visited (for analytics and performance monitoring).
- Cookies: Used to enhance browsing experience and analyze website performance.
We collect this information to:
- Respond to inquiries or service requests.
- Improve our website and customer experience.
- Share company updates (only when you opt in).
We do not collect or retain sensitive personal data such as health or financial details.
Comments
Our website does not enable public commenting. Therefore, no user-generated data or metadata are collected through comments.
Media
Visitors are not allowed to upload media files directly to the website. Uploaded files by our team are publicly accessible through our media library only.
Contact Forms
When you contact us via the website form, we collect your name, email address, and message content.
This data is retained for up to six months for customer service follow-up. We do not use this information for marketing purposes unless you have explicitly opted in.
Cookies
Our website uses cookies to:
- Improve site performance and navigation.
- Analyze visitor behavior using Google Analytics.
You can disable cookies in your browser settings. For more details, visit Google’s Privacy Policy.
Analytics
We use Google Analytics to track anonymous usage data and website traffic.
No personally identifiable information is shared with Google.
You can opt out of analytics tracking by using browser extensions such as Google Analytics Opt-out Add-on.
Who We Share Your Data With
We do not sell, rent, or trade your data.
Data may be shared only with:
- Trusted hosting providers (for website maintenance).
- Email service providers (for communication purposes).
All third-party providers comply with international data protection standards.
How Long We Retain Your Data
- Contact form submissions: retained for up to 6 months.
- Analytics records: retained for up to 12 months.
- No user accounts or purchase records are stored on our website.
What Rights You Have Over Your Data
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Withdraw consent for data processing.
To exercise these rights, contact us at privacy@philadelphia-solar.com.
Where Your Data Is Sent
Our website and email servers are hosted in secure data centers that may be located outside Jordan.
All data transfers comply with international data protection standards (GDPR equivalent), ensuring adequate safeguards.
How We Protect Your Data
We implement multiple security measures, including:
- SSL encryption across all web pages.
- Restricted access to personal data.
- Regular system updates and security audits.
Our staff are trained in data protection and confidentiality procedures.
Data Breach Procedures
In case of a data breach, we will:
- Investigate the incident immediately.
- Notify affected users within 72 hours (if applicable).
- Take corrective action to prevent recurrence.
Third Parties We Receive Data From
Philadelphia Solar does not receive user data from advertisers or external data brokers.
Automated Decision-Making and Profiling
Our website does not use automated decision-making or user profiling systems.
Industry Regulatory Disclosure Requirements
As a manufacturer in the renewable energy sector, we comply with relevant data protection and privacy laws under Jordanian and international standards.
Contact Information
For privacy-related questions or concerns, please contact:
📧 privacy@philadelphia-solar.com
📞 +962 6 471 6017
🏢 Philadelphia Solar Co. Ltd., Al-Qastal Industrial Area, Amman, Jordan