Your Feedback Helps Us Deliver Better.
Share a product observation, general feedback, or a quality claim directly with Philadelphia Solar’s Quality Department. Every submission is recorded and routed for professional review by the responsible team.
A clear path from your observation to our Quality team.
Use this page when your message relates to product quality, performance, documentation, field observations, or a formal quality claim.
What would you like to share?
Selecting the correct request type helps our Quality Department understand the context and review your submission more efficiently.
Observation
For technical observations, unexpected product behavior, installation findings, visual concerns, or anything you believe should be reviewed by our Quality team.
Technical observationFeedback
For comments, recommendations, or experience-based feedback related to our products, documentation, quality process, or customer experience.
General quality feedbackQuality Claim
For formal product-quality concerns where product model, serial or batch details, supporting photos, and a clear description may be required for investigation.
Formal quality reviewSimple. Traceable. Reviewed by Quality.
Submit your details
Tell us who you are and select the type of quality request you are submitting.
Add product information
Include the product model and serial or batch number whenever they are available.
Attach supporting files
Photos, documents, and other evidence can help the Quality team review the case.
Quality review
Your submission is recorded and routed to the responsible Quality Department team.
Send your quality feedback or claim.
Provide as much relevant information as possible. For quality claims, product identification and supporting evidence can significantly improve the review process.
Quality is a continuous conversation.
Your observations and feedback help strengthen our quality processes, technical documentation, and product performance across global markets.