Customer Service Support - Philadelphia Solar

Customer Service and Support

We deliver high-standard quality pre- and after-sale services. Our continuous support to our clients is proof that our main priority is customer satisfaction. We go above and beyond expectations to provide excellent customer service.

Pre-sale Services

  • Conduct meetings to identify clients' requirements.
  • Answer technical questions.
  • Provide initial estimates for the project, site survey, system sizing and component selection.
  • Prepare suitable designs of maximum efficiency for each proposal.

After-Sale Services

  • Ensure that products are handed to customers with support.
  • Offer free one-year preventive maintenance with the installation.
  • Handle warranty claims fast and conveniently.
  • Provide product manuals and installation guides to customers.

Please take a moment to fill out the Customer Satisfaction Survey or Customer Complaint form below and kindly return to, the purpose of these surveys is to get feedback from you, our customers, so that we may provide you with the highest-quality service.